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Online Help Center

Online Banking Security

Online banking is a great, free, and convenient service offered to help you manage and monitor your bank accounts and finances. While it has become a popular and widespread service offered by almost all banks and financial services providers, like everything, it is not without its risks. To help you understand and minimize these risks, visit our Online Banking Security page for helpful tips and steps you can take to protect the security of your online banking experience

About Browsers & Security

The security of your personal financial information is our highest priority. We are committed to providing a secure Internet environment. The following information is provided to ensure that your on-line experience is secure and trouble-free.

Currently Supported Browsers

For maximum security, we strongly recommend you use a browser that supports 128-bit encryption. The following browsers support 128-bit encryption and provide the best performance and browsing experience on our site.

Current web browsers that are supported are Internet Explorer 8, Internet Explorer 9, Safari, and Mozilla Firefox.

Other browsers may be used, but optimal performance is not guaranteed. If you are unsure if your browser supports 128-bit encryption, please upgrade your browser, via one of the links above, before accessing the online banking site.

Secure Session Information

When you sign-on to online banking, we authenticate that you are who you say you are through the use of a login User ID and password combination. Once authenticated, we establish a secure banking session, as indicated by the secure access symbol on the bottom menu bar of the browser. For security purposes, your secure session will expire if you are inactive for a pre-defined period of time, and you will be required to reenter your User ID and password to regain access to the system. Any transactions or activity not completed at the time your session expires will be lost.

Internet Explorer - Indicates a secure session.

We also take advantage of Secure Socket Layer (SSL), a protocol for managing online message transmission. SSL protects the information sent between our online banking system and your computer.

Our Use of Cookies

A cookie is a file that contains information about you or your system that may be used for many different purposes. As a security precaution, we do not use cookies to authenticate you or to collect any information about you or your browser session. You are not required to support the use of cookies to use our online banking services.

For our commercial customers, a cookie will be used to restrict access to the online Cash Management functionality to a single computer or workstation. This security feature of our online banking is designed to prevent remote access to the Cash Management system from authorized users.

If your browser is currently configured to restrict the use of cookies, follow these instructions to configure your browser to accept Cash Management cookies from our site.

To enable cookies using Internet Explorer 7 or higher, follow these steps:

  1. With your browser open, choose Tools>Internet Options.
  2. Select the "Privacy" tab.
  3. Use the security slider to select any setting EXCEPT "Block all cookies."
  4. Click the "OK" button.

Temporary Internet Files

When you browse a site on the Internet, the pages you access are very commonly stored as Temporary Internet Files in a Windows directory for easy retrieval and faster loading of previously accessed pages. Our online banking system is designed to instruct compliant browsers to NOT cache pages from your on-line banking session. This ensures that once you have closed your online banking session, none of your private information remains static on the computer for later access by unauthorized individuals. This is particularly important when you are online in a public location (i.e., public library) or using someone else's computer.


How to Clear Temporary Internet Files and Cookies:

How to Reset All Internet Settings to Their Factory Defaults:

Click Here for issues accessing Bill Pay using Safari on Mac/Apple Products.