Home About Us Privacy & Security Contact Us
Thu, Sep 09, 01:07am
Personal Banking Business Banking Mercantile Service Center

(877) 226-5055

Telephone Banking

  (877) 226-5055

The Financial Connection gives you instant access to the information you need most often. This makes banking more convenient 24 hours a day, 7 days a week!

The Financial Connection is the quick, convenient way to:

- Make account balance inquiries
- Review recent account activity
- Verify direct deposits and other transactions
- Make transfers between your checking, money market, and/or savings accounts
- And much more!

Ready to get started?  If you are a first-time Financial Connection caller, please contact a customer service representative to enroll and establish a temporary Personal Identification Number (PIN). 

After securing your new PIN, dial the Financial Connection and select option 1 in the main menu: For Account Information and Funds Transfer.  Next, in the Account Menu, select option 1 again.  You will then be prompted to enter your primary deposit account number and press the # key, followed by your four-digit temporary PIN and # key.

At this time, you will be instructed to create a new four-digit PIN.  Select any four digits on your telephone keypad. (Please note: for security purposes, the last four digits of your Social Security Number cannot be selected as your PIN, and we recommend you also avoid easily identifiable combinations that include your birth date, address or phone number, etc.) Please memorize your new PIN and if you need to record it, be sure to store it in a safe place.

Personal Banking | Business Banking | Service Center | Security Center
About Us | Contact Us | ATM Locator | Locations & Hours | Change Location
Member FDIC, Equal Housing Lender  © 1997-2010 Mercantile Bank

All or some of the products, terms, rates and/or special offers on this page may be location specific and may not be available in every market.  Please contact us or visit your local Mercantile office for details.